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The success in
outsourcing business process operations to India has
encouraged many firms to start outsourcing their high-end
knowledge work as well. Cost savings, operational
efficiencies, access to a highly talented workforce and
improved quality are all underlying expectations in
offshoring high-end processes to India.
India's outsourcing valued at $60 billion by 2010 growing at
over 25 percent a year
India's software and services exports were $17.2 billion in
the fiscal year ended March 31 this year, up by 34.5 percent
from the previous year
India contributes 28 per cent to the total talent pool of
knowledge workers in the world. This has helped it corner 65
per cent of the information technology business and 46 per
cent of the ITES market.
After achieving great success in BPO, India is now looking
for a big leap in KPO. Due to abundant supply of
intellectual and creative workforce at very competitive cost
in the country, international companies are heading towards
India to set up their business establishments.
India Offers Multiple Advantages
Leading companies
worldwide realize that to maintain stay ahead, they need to
reduce costs, provide the best quality, use the latest
high-tech skills, and be reliable and innovative
* Outsource to a
mature industry with world-class systems, systems and
quality
* Of the 23
software companies in the world that have achieved the
prestigious SEI-CMM Level 5, 15 of them are
Indian. India will soon have the highest number of ISO-9000
software companies in the world, according to
NASSCOM.
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